Terms & Conditions and Privacy Policy

1. Company Information

Giftry operates as a UK-based limited company.

Email: info@giftry.co.uk

Website: www.giftry.co.uk

2. Products and Orders

We sell a variety of physical goods including gifts, collectables, home décor, and themed merchandise. All products are subject to availability.

By placing an order, you confirm that all details you provide are true, accurate, and complete, and that you are legally capable of entering into a binding contract.

We reserve the right to refuse or cancel any order if product information, pricing, or payment details are found to be incorrect or incomplete.

3. Prices and Payments

All prices are shown in GBP (£) and include VAT where applicable.

We accept all major payment methods including:

• Credit and debit cards

• PayPal

• Klarna and similar payment providers

• Bank transfers

Full payment must be made at the time of order. Orders will not be processed until payment has cleared.

4. Delivery Policy

We offer worldwide delivery. Orders are processed as soon as possible and typically shipped within 7 to 14 working days.

Delivery times may vary based on location and supplier availability. If any delays occur, customers will be promptly informed and compensated where appropriate.

We are not responsible for delays caused by courier services, customs processing, or events beyond our control.

5. Returns and Refunds

We offer a 14-day return policy in line with the UK Consumer Rights Act 2015.

Items may be returned within 14 days of receipt for a refund or exchange, provided that:

• The item is unused and in its original packaging

• Proof of purchase is included

Refunds will be processed within 7 working days after we receive and inspect the returned product.

6. Product Information

We make every effort to ensure product descriptions, images, and details are accurate. However, minor variations may occur due to manufacturing changes or screen display differences.

Giftry cannot be held liable for slight differences in colour, design, or packaging.

7. Liability Disclaimer

Giftry shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

This does not exclude liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Any other liability that cannot be excluded under UK law

8. Privacy Policy

8.1. Information We Collect

We collect personal information when you:

• Place an order

• Create an account

• Subscribe to our newsletter

• Contact us by email or form submission

Information may include:

• Name, address, and contact details

• Email address and phone number

• Payment information (processed securely by third-party providers such as PayPal or Klarna)

We do not store full payment card details.

8.2. How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Provide customer support

• Send updates or promotional offers (only if you’ve opted in)

• Improve our website and services

We will never sell, rent, or trade your personal data to third parties.

8.3. Data Security

Your data is stored securely using encrypted systems. We only retain your information for as long as necessary to fulfil the purposes outlined above.

All online payments are processed by trusted, secure third-party gateways such as PayPal, Klarna, and bank processors.

8.4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and remember preferences.

You can manage or disable cookies through your browser settings. For full details, please see our Cookie Policy(available on our website).

8.5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• Request data portability

9. Intellectual Property

All content on Giftry.co.uk — including images, text, and graphics — is owned or licensed by Giftry and may not be reproduced without written permission.

10. Governing Law

These Terms & Conditions and Privacy Policy are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.